PRODUCT FAQ's
Will my Press & Glow Nails look natural?
Our premium gel press-on nails are designed to look natural, refined, and salon-finished. Each set is carefully shaped for a flattering fit, with wearable lengths and colours that enhance your natural nails while giving you a polished Press & Glow finish.
Will my Press & Glow Nails fit my fingernails?
Each Press & Glow set includes 30-32 nails in 15-16 different sizes, giving you plenty of options to find the best fit for each fingernail. This wide size range helps create a comfortable, secure fit and a more natural-looking finish.
Before applying, select the press-on nail that best matches the width of your natural nail, ensuring it fits comfortably from edge to edge without touching the surrounding skin. If a press-on nail is almost the right fit but slightly too wide, use the included nail file to gently shape the edges for a more comfortable, custom fit.
What's included in the box for most Press & Glow Nail products?
Press & Glow nail sets include everything you need for an easy at-home application: 30-32 gel press-on nails in 15-16 sizes, a sheet of 36 adhesive tabs, nail file and buffer, strong hold nail glue, a cuticle pusher, preparation wipe, application instructions, and a Press & Glow storage box.
Which nail adhesive should I use?
For short-term wear of 2–3 days, we recommend using the adhesive tabs. They are easy to apply, gentle to remove, and perfect if you only need your nails for a special occasion or weekend wear.
For longer wear of up to 2 weeks, we recommend using the nail glue. It provides a stronger hold and is best suited for those who want their Press & Glow nails to stay on for an extended period of time.
How do I apply my Press & Glow Nails?
1. Prepare your natural nails.
Gently file and clean each nail with the alcohol pad provided to remove any dust and oils.
2. Select.
Select the right size press-on nails for each finger and set aside, arranged in order.
3. Adhere.
For short term wear we recommend using our premium adhesive tabs. Select the adhesive tab that best fits your nail and firmly apply. Use the cuticle pusher provided to remove any air pockets.
For long term wear we recommend using the strong hold glue provided. Apply a thin layer of glue to both the natural nail & press-on nail and wait 10 seconds for the glue to become tacky.
4. Hold.
Apply the press-on nails from the base of the natural nail and press down for a minimum 30 seconds.
- If using adhesive tabs, remove the top film layer before applying each press-on nail.
- If using glue, wipe off any excess with the alcohol pad provided.
TIP: Avoid contact with water for at least 1 hour after application.
How do I remove my Press & Glow Nails?
1. SOAK.
Soak nails in warm soapy water for a minimum of 15 minutes.
2. REMOVE.
Once Nails begin to feel loose, gently lift the side of the nails.
3. CAUTION.
Do not use force to pull the nails prematurely, as this may damage your nail bed and the reusable press-on nails.
Will the Gel Nails damage my natural Nail?
No, Press & Glow nails should not damage your natural nails when applied and removed correctly. To protect your natural nails, avoid pulling or forcing the nails off. Always follow the removal instructions carefully and allow the adhesive tabs or glue to loosen before gently lifting the nails away.
How long can I expect my Press & Glow Nails to last?
Wear time varies depending on your nail preparation, application, lifestyle, and the adhesive used.
Adhesive tabs are ideal for short-term wear and can last around 2–3 days, making them a great option for events, weekends, or occasional wear. With proper nail preparation and care, they may last longer.
Nail glue offers a stronger hold and can last up to 2 weeks when applied correctly. To help your nails stay on for longer, avoid soaking them for extended periods and take care when using oils, lotions, or cleaning products.
Are my Press & Glow Nails waterproof?
Press & Glow nails are water-resistant for everyday wear, including hand washing and light exposure to water. To help them last longer, avoid soaking your nails for long periods, especially during the first few hours after application.
Are my Press & Glow Nails Reusable?
Yes, Press & Glow nails can be reused when they are applied, removed, and cared for correctly. We recommend using adhesive tabs if you intend to reuse the nails, as the tabs are gentler to remove and leave less residue behind.
If nail glue is used, reuse may still be possible, but it can depend on how much glue remains on the nail after removal. Always remove your nails gently, clean off any leftover adhesive, and store them in your Press & Glow box for next time.
Can I shorten or shape my press on nails?
Yes. If your Press & Glow nails are slightly too long or wide, you can gently file them to adjust the length or shape for a more customised fit.
We recommend shaping them slowly and lightly with the included nail file, checking the fit as you go. For the best finish, file in one direction and avoid over-filing.
Please note, some designs may have limited room for trimming, especially French tip styles, as shortening them may alter the overall look of the design.
Do I need preparation wipes?
Preparation wipes can help remove oils and residue from your natural nails before application, allowing the adhesive tabs or nail glue to bond more securely.
If you do not have preparation wipes, you can gently wash your hands with soap and water, dry them completely, then wipe each nail with a small amount of rubbing alcohol or nail polish remover before applying your Press & Glow nails.
Are your products vegan & cruelty-free?
Yes Press & Glow products are all 100% vegan and cruelty-free.
GLOW+ REWARDS
How does your GLOW Rewards+ VIP program work?
Earn Glow Rewards+ Points everytime you shop at Press & Glow, Share or Follow us on Social Media.
The process is simple and takes seconds to sign up for our VIP rewards program. Simply Login to your existing account prior to your purchase to earn 1 GLOW Reward+ Point per $1 spent.
In Dollar terms - this equates to approximately
10% OFF for every 100 Points / $100 spent in store, redeemable on your future purchase.
Full details on all the ways to Earn can be found on our
GLOW+ Page.
How do I Sign Up to GLOW+ Rewards?
It's simple and 100% Free to Join. Simply Click the Purple Rewards Box on the lower right of the screen and Sign up for our VIP rewards program.
How do I redeem my GLOW+ Reward Points?
Turn your Points into Discounts by logging in before you shop.
Redemption Rewards include:
- 10% Off Coupon by redeeming 100 Points.
- 20% Off Coupon by redeeming 300 Points.
- $10 OFF Coupon for both You and Your Friend when they make a purchase
Do my Glow+ Rewards Points expire?
No! Our GLOW+ Reward points have no expiry date and can be used anytime.
ORDERS & PAYMENTS
What payment options do you accept?
We accept the following payment methods:
Credit Card: Visa, MasterCard, Discover, American Express.
PayPal, Apple Pay and Google Pay
How do I apply a promotional code to my order?
Promotional codes and coupons can be applied at the checkout screen. Once the input is made, the discount will be automatically applied to your order.
Do you collect sales tax or GST?
Yes, GST is included in the sale price. For international customers, GST is removed and sales local taxes may be automatically applied if applicable.
SHIPPING & DELIVERY
What shipping options do you offer & what are the rates?
All our orders are dispatched from our facility in Sydney and delivered door-to-door via Courier or Australia Post. Both standard and express shipping options may be available to your area.
We utilise shipping software that provides live quotes to ensure you receive the best rates available on each parcel. Shipping is calculated at checkout.
How long before I receive my order?
Orders are typically dispatched on the same or following business day depending on the time you place your order.
Average delivery time for the Sydney metro area is 1 business day. Interstate metro areas 2-3 business days, while rural and country delivery varies between 3-7 business days.
How can I track my order?
When your order is dispatched, you will receive an email with a link to the tracking information provided and updated directly by the Courier.
Didn't receive your tracking link? Simply contact us with your order number and we can resend the link to you.
Can you ship to a PO Box?
Yes. Shipping to a PO Box will be fulfilled by Australia Post.
Do you ship Internationally?
Yes, international shipping is available to most countries worldwide. Postage is calculated during checkout and no minimum order is required.
International orders are shipped via registered airmail. Please allow 7-14 working days for your order to arrive and note that on rare occasions, there may be additional import duties and taxes charged subject to your order amount and country.
We do not take responsibility for any delays / extra cost charged by import customs requirements in your country.
EXCHANGE & REFUNDS
What is your return and refund policy?
At Press & Glow, we want you to love your nails. Each order is carefully checked before it is packed and shipped, but if something is not quite right, we will do our best to resolve it quickly.
We accept returns where an item is defective, damaged, or where you have received the wrong product.
Please inspect your order as soon as it arrives. If you believe there is an issue with your order, please contact us within 14 days of receiving it so we can assess the problem and make it right.
Please note, for hygiene and safety reasons, we cannot accept returns or exchanges for change of mind. This includes items that have been opened, worn, used, or removed from their original packaging.
Please visit our
Shipping & Returns page for more information.
OTHER FAQ's
How fast do you respond to support inquiries?
We aim to give feedback to all requests within 24 hours, but please allow 1-2 business days for the response. Our support team is primarily based in the AEST (UTC +10) timezone and is available during standard business hours.
Are you an Australian company?
Press & Glow is proudly owned and operated in Australia.
Located in Sydney, we are an Australian Registered Company - ABN 56 638 553 830.